FAQ
▶ What does Samzglitz sell?
Samzglitz offers a curated range of thoughtfully designed products with words of truth and hope made just for you. Every item is printed on demand, fresh and personalised with care.
▶ How long will my order take to arrive?
Production usually takes 2–5 business days.
Shipping times:
- UK: 3–5 business days
- EU: 4–7 business days
- US/International: 5–12 business days
A tracking link will be emailed as soon as your order ships.
▶ Do you ship worldwide?
Yes, Samzglitz proudly delivers worldwide.
▶ How much is shipping?
Shipping is calculated at checkout based on your location and items.
We also offer free shipping once your order reaches a certain value.
▶ Can I change my order after placing it?
Please contact us within 1 hour of placing your order.
Because items are made to order, changes can’t be made once production begins.
▶ What if my order arrives damaged or incorrect?
If something isn’t right, please send us a photo and your order number.
We will replace the item promptly — no hassle.
▶ Do you accept returns or exchanges?
Because each item is made specially for you, we don’t accept returns or exchanges for sizing or buyer’s remorse.
Faulty or incorrect items will always be replaced.
▶ How can I track my order?
You’ll receive a tracking link by email once your order ships.
▶ What payment methods do you accept?
We accept major cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
All payments are securely processed.
▶ Are your products eco-friendly?
Many products use eco-friendly inks and low-waste printing methods.
Our fulfilment partners prioritise responsible production.
▶ How do I pick the right size?
Each product page includes a size chart.
For the best fit, compare the chart with a similar item you already own.
▶ Where are Samzglitz items made?
Orders are printed and shipped from the fulfilment centre closest to your delivery address, helping reduce delivery time and environmental impact.
▶ How can I contact Samzglitz?
You can reach us anytime through our Contact page or by emailing:
samzglitz@gmail.com
We aim to respond within 24 hours except on the weekends.
Our Vision
To bring you on our journey by using simple, easy and most importantly God’s word to show the world that regardless of what situation you may find yourself in we all can do all things through Christ who gives us strength.
Our Mission
To showcase God’s creativity and wonders through unique clothings, stationaries and developmental guides that help children with special needs lead a fun filled life shared with loved ones, while exploring endless opportunities to fully achieve their God given potential.
